Terms & Conditions
Updated January 27th, 2021
A. General Terms
Before using the LATICCI.com website (the “Website”), please review all of the terms included below, as the Terms and Conditions for the use (“Use Terms”), the Terms and Conditions of Sale (“Sale Terms”), and Additional Terms, together with the Privacy Policy, govern your (“customer,” “you,” “your,” or similar terms) use of the website and any purchases that you make or attempt to make.
If you do not agree to these terms please exit and do not use the Website.
By continuing to use the Website after any update it is automatically understood that you accept and agree in full to be bound by, and consent to, the current terms including any changes.
The LATICCI.com website is operated by LATICCI, Inc with registered address located at 251 Little Falls Drive, Wilmington, New Castle, DE 19808, United States of America, and SHANGHAI E.G. TRADING LIMITED with its principal office located at F/7, 1359 ZHONGHUA ROAD, HUANGPU DISTRICT, SHANGHAI 20010, P.R. China (LATICCI).
B. Terms and Conditions for the use of the LATICCI.com website
(1) General.
All use of the LATICCI.com website is subject to these Use Terms.
(2) Data Security and Privacy
(a) Privacy Policy. The LATICCI.COM Privacy Policy governs the use of any personal information that you provide to LATICCI on this website or is otherwise collected through your use of the Website.
(b) Not intended for minors. The website is not intended for those under 18. By using the website you guarantee that you are 18 years of age or older. Furthermore, we do not knowingly collect or solicit personal information from those under 18 (including those under the age of 13) or knowingly allow such persons to register for an online account or to post personal information on our websites.
(c) Records. Without limiting the terms of the Privacy Policy, you acknowledge and agree that LATICCI may preserve any transmittal or communication by you with LATICCI through the Websites (or customer service), and may also disclose such data if required to do so by law or LATICCI determines that such preservation or disclosure is reasonably necessary to (1) comply with legal process, (2) enforce these Use Terms, (3) respond to claims that any such data violates the rights of others, or (4) protect the rights, property or personal safety of LATICCI, its employees, users of or visitors to the Website, and the public.
(3) Intellectual Property
(a) Ownership. The LATICCI.com website and material on the LATICCI.com website (including all intellectual property of any nature, whether registered or unregistered, including drawings, designs, illustrations, photographs, videos, sound tracks, written text, logos, trademarks) are the exclusive property of SHANGHAI E.G. TRADING LIMITED and its affiliates and subsidiaries. You may not reproduce by any means or process (except as expressly provided herein), in whole or in part, distribute, publish, transmit, create derivative works based on, modify or sell any material contained on the LATICCI.com and LATICCI.cn websites.
The “LATICCI” trademark and all other LATICCI related marks and logos, whether registered or not registered, displayed on the LATICCI websites, as well as the domain name "LATICCI.com," and "LATICCI.cn" are and will remain the exclusive property of SHANGHAI E.G. TRADING LIMITED. Any reproduction, distribution, transmission, modification, or use of any LATICCI trademark for any purpose is prohibited.
(b) Proprietary markings. You may not remove any copyright, trademark or other proprietary notice contained on the LATICCI website or any content contained therein.
(c) Feedback. You agree that any and all feedback, reviews, suggestions, designs, concepts, photographs, testimonials, and other items or materials (except for your personal information) disclosed or submitted to LATICCI through this Website or by other means ("Submissions") are neither confidential nor proprietary to you and may be used by LATICCI without restriction or compensation. By making a Submission to LATICCI, you grant to LATICCI under all right, title and interest, including copyrights, in the Submission a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, display and otherwise fully exploit such Submissions. LATICCI has no obligation (i) to keep any Submission confidential; (ii) to pay you or anyone any compensation for any Submission or for using a Submission; or (iii) to respond to or acknowledge any Submission. You represent and warrant that no Submission you make will violate any right of any third party, including, but not limited to, copyright, trademark, patent, trade secret, privacy or other personal or proprietary right. By making a Submission, you agree that LATICCI has the right (but not the obligation) to copy, publish, distribute or use such Submission for any purpose, including, but not limited to, advertising, promotional, product development or other commercial purposes, without compensation to you or to any other person. You are and shall remain solely responsible for the content of any Submission you make.
(4) Linking
(a) Links to third party sites. The LATICCI websites may contain links to third party websites not under the operation or control of LATICCI. All such links are provided as a convenience only and are not, and should not be interpreted as, an express or implied endorsement of such third party websites or any products or services that may be offered thereon. LATICCI shall have no liability or responsibility for the content, availability, or otherwise in connection with such third party websites. Any questions or concerns about third party websites should be directed to the owners or operators of such websites. Please review the terms and conditions that may be imposed by such websites, as they may be different from these Use Terms.
(b) Linking only with authorization. You may only provide a link (including deep linking) to the LATICCI websites if expressly authorized in writing by LATICCI.
(5) Use Restrictions
(a) No scraping. You may not use any automatic device, program, or methodology (including, without limitation, “page-scrape,” “robot,” or “spider”), or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of the Website, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. LATICCI reserves the right to bar any such activity.
(b) No circumvention. You may not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website by hacking, password “mining” or any other illegitimate means.
In addition, you may not probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Website, or any other customer of LATICCI, or exploit the Website or any service or information made available or offered by or through the Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Website.
(c) No interference. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person’s use of the Website.
(d) No unlawful use. You may not use the Website for any purpose that is unlawful or prohibited by these Use Terms, or to solicit the performance of any illegal activity or other activity which infringes the rights of LATICCI or others
C. Terms and Conditions of Sale for the LATICCI websites
The purchase or attempted purchase by you of any products offered on LATICCI websites is subject to these Sale Terms.
For each order on LATICCI websites, your acceptance of the Sale Terms in force at the date of the order will be required.
(1) Purchase – general terms
(a) Not for resale. Orders may only be placed on the LATICCI websites for personal use and not for resale. Any resale or distribution of LATICCI products purchased on LATICCI websites is strictly prohibited.
(b) For regions included in the Delivery Information regions only. The LATICCI websites may be used to order a selection of LATICCIproducts directly online via the Internet from the countries listed in our Delivery Informaiton zones only and for delivery only in these zones, and no toher geographical regions.
(c) Phone orders. We do not accept orders placed by phone. All orders need to be made online.
(d) Delivery. LATICCI products ordered via the websites may be delivered only to the regions listed in our Delivery Information section. If you have questions about our Delivery regions, you may contact us as cs@laticci.com
(e) Right to cancel. LATICCI reserves the right to cancel any order placed by a customer in its sole discretion and without liability, including, without limitation, an order from a customer with whom it has a dispute concerning a prior purchase or if LATICCI has reasonable cause to suspect that such customer has violated these Sale Terms, is engaged in any fraudulent activity, or for any other reason.
(f) Quantity restrictions. To ensure the best quality service and product availability, you may not order on the LATICCI websites more than 6 items of the same SKU number within a period of thirty (30) calendar days. Additional restrictions may apply to certain products or classes of products. If you attempt to order more products than are permitted, customer service will contact you.
(g) Availability. All offers of products as they are displayed on the LATICCI websites are subject to availability. LATICCI reserves the right to change the items proposed on the websites at any time and without notice. We attempt to provide information about the availability of products at the time of the ordering, but at times errors may exist, including when simultaneous orders of the same product are being placed by several customers. If a product is not available without a material delay after your place your order, you will be informed by email or by phone, and you will be allowed to order a substitute item shown on the websites, to wait until the product is available, or to cancel your order. If you choose to cancel your order, any amounts already charged will be refunded. LATICCI shall not be liable if products are not in stock or otherwise not available.
(h) Age. You must be 18 years or older in order to make a purchase on the LATICCI.com website, and by making a purchase you represent that you are at least 18 years old. We do not sell products or services for purchase by children, the website is not directed at, nor do we knowingly collect personally identifiable information from children, including those under the age of 13.
(i) Account. Certain features or services offered on or through the Webite may require you to open an account. You are entirely responsible for maintaining the confidentiality of the information for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential. You agree to notify LATICCI immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by LATICCI or any other user of or visitor to the Website due to someone else using your account as a result of your failing to keep your account information secure and confidential. Access to your account may be terminated or suspended in our sole discretion. See the Termination of Access section for more information.
(2) Purchase – confirmation
(a) Pre-order summary. For each product selected on the LATICCI websites, a summary page will be displayed and may feature a photograph of the item, its coloring and references, the unit price, the quantity ordered, and the total amount owed for your order. Before placing your order by clicking on the “Purchase” button, please confirm that this information accurately reflects your selection. Once you have confirmed your order it will be submitted for processing.
(b) Visual accuracy. While we take steps to try to ensure that the coloring, design, and style of the LATICCI products in the photographs or other representations displayed on the LATICCI websites are representative of the original products, variations may occur due to technical restrictions of color reproduction on your computer equipment. Accordingly, LATICCI shall not be liable for any error or inaccuracy in the photographs or other representations of LATICCI products displayed on the LATICCI websites. If you have any questions about the products, please contact customer service.
(c) Submitted orders. Once your order is submitted for processing it may not be amended or cancelled except pursuant to the conditions provided for herein or pursuant to applicable law. Placing an order confirms your acceptance of the Sale Terms. Once an order is placed you will receive an order summary via email.
(d) Records. The data collected by the LATICCI websites establishes the terms of the transactions between LATICCI and its customers. In the event of a dispute between LATICCI and its customers relating to a transaction entered into using the LATICCI websites, and subject to LATICCI’s right to cancel or not accept an order, the data collected by LATICCI are the terms of the transaction.
(3) Purchase – pricing and payment
(a) Listed price. The pricing for all LATICCI products on the LATICCI websites are listed in US Dollars,Euros, and Australian Dollars exclude taxes and shipping costs (see "Shipping and Delivery"). LATICCI reserves the right to modify the prices of products offered on the LATICCI websites at any time without prior notice. You will be charged the prices displayed on the LATICCI websites at the time your order was confirmed provided the goods ordered were available at this time, however, LATICCI reserves the right not to accept or to cancel your order in our sole discretion for any reason without liability, including if the products are not available, are incorrectly priced or are otherwise incorrectly described.
(b) Payment methods. You are required to pay for any order placed on the LATICCI websites immediately upon confirmation of your order. Your order will only be processed for shipment once we have verified your payment method and received authorization to process your payment. We only accept payment by credit card, PayPal, and Bank Transfer (US customers only). All orders are payable in USD, EUR, and AUD depending on the region from which you are making the purchase and the region to which the order will be shipped. We accept the following charge cards and credit cards: MasterCard and Visa.
(c) Title. All products ordered through the LATICCI websites remain the property of LATICCI until full payment is tendered to LATICCI. In the event of a payment dispute, you are required to return the products that are the subject of dispute to LATICCI immediately upon request, and to assume the risks (in particular the risks of loss, theft, and damage) relating to such products.
(4) Shipping and Delivery
(a) Restrictions. Products purchased through the LATICCI websites may only be delivered within the regions listed in our Delivery Information section. LATICCI will not process any order for which a post office box or APO/FPO address, or a hotel or motel address, is provided. Any such delivery address will be refused during the ordering procedure. Goods will be shipped to the accepted delivery address specified during the ordering procedure. Not all products can be shipped to all locations. If state or other regulations prohibit shipping of products to the address you specify customer service will contact you.
(b) Signature required. A signature of an adult aged 18 years or older may be required for delivery. Customer assumes all responsibility once a signature is obtained at the delivery address.
(c) Shipping costs. You will be asked to select the shipment method you would prefer as part of the order procedure. Delivery costs depend on the delivery service you select. We will inform you of the shipping costs for the shipment method you select in the order summary displayed on the LATICCI websites before you confirm your order. This amount will be payable by you in addition to the price, including taxes, of the goods ordered. LATICCI reserves the right to divide your order into partial shipments. In this case, your method of payment will be debited for the goods shipped and for a single shipment.
(d) Delivery timing. During the ordering procedure, we will inform you of the time required for delivery and the various forms of delivery available for the goods purchased. If your order, or a part of your order, is not able to ship without material delay, customer service will contact you to provide more detail and an estimated shipping date. All delivery schedules indicated are for reference only. While most orders are delivered successfully within these time-frames, from time to time there are exception caused by delays during Customs or shipping carries processing times. Such delays are beyond our control, and LATICCI shall not be held responsible for order delays due to any such circumstances.
(e) Taxes. Our listed product charges include taxes for China, Hong Kong, and Macau. Based on your location, your local Customs may impose other taxes and duties on your order. Any questions and concerns regarding taxation matters should be directed to your local Customs.
(f) Delivery problems. Any delivery failure or late delivery that exceeds ten (30) business days should be reported to our customer service as soon as possible. In order for your claim of delivery failure or late delivery to be accepted, you must notify us within thirty (30) calendar days from the date of confirmation of your order.
(g) If the delivery is rejected at the destination address provided by you, LATICCI will not be held responsible for the delivery failure. In the event that a delivery is rejected at the destination for reasons beyond our control, and the package is returned to us, you will be responsible for all charges that LATICCI incurs as a result for the rejected delivery and additional shipping charges. In that event once the package is returned successfully back to our warehouse we will subtract all fees from your original payment amount and refund you only the remaining balance. Note that rejected packages are marked as "Last Priority" by shipping companies and it may take up to 10 months for such packages to be returned to us. Your refund will be processed only once the original package is returned. Additionally, LATICCI reserves the right to charge a restocking fee of up to 20% of the purchased item(s) price, on top of the shipping charges.
(h) You must check that your shipment is correct on delivery. If there are any discrepancies in your order, for example damaged or missing goods, when you receive your order, you should note the nature of the problem by hand, if possible, on the delivery notice, and sign. You must contact us as soon as possible but no later than ten (10) days after receiving the delivery.
(i) Buyer initiated order cancellations. If you request to cancel your order before it is shipped, LATICCI will issue a refund for your order, but withhold any payment processing fees charged to us at the time your payment was processed. These fees generally range from 2.9% - 3.9% depending on the payment processors.
(5) Returns and exchanges
(a) Returns and exchanges of purchased items. You may return any product ordered on the LATICCI websites for exchange or refund within fourteen (14) calendar days from the delivery date. Returned products must be in their original condition, unused, unwashed, unaltered, and in the same condition in which it was received with all tags attached, and in the original packaging (including, if possible, the original delivery box). The original invoice must be provided with any return. LATICCI will determine in its sole discretion whether the products are in original condition when returned. If LATICCI determines that the products are not in original condition they will be returned to you. Please allow up to ten (10) days for the processing of your return. Original shipping costs will not be refunded. For items advertised as "Free Shipping" the actual shipping costs will be subtracted from the payment amount before refunding. If your item arrives back to us more than 30 days after you submit the return request, your return request will not be processed.
For returns please contact customer service by responding to the e-mail confirmation of your order. Please read return instruction here. We are working on making return processing more cost-efficient for you in the near future. Please contact us if you have any questions or suggestions. LATICCI does not take title to any returned products until they are received by us.
(b) Restrictions.
(i) Personalized or altered products. A product ordered on the LATICCI websites that has been personalized, or a product that has been altered or tailored in any way, or washed or cleaned, cannot be returned for exchange or refund.
(ii) Sale and other non-refundable Products. All products sold as part of a sale or using a discount code are final and not returnable. You may request a price adjustment if a purchased product is marked down within seven (7) calendar days of the delivery of your order. LATICCI reserves the right to designate other products as non-returnable. Any such designation will be noted on the product detail page.
(c) Return or exchange of gift items. If you received an item as a gift from the LATICCI websites, you may exchange it for another item of equal or greater value within fourteen (14) days of delivery. You, the gift recipient, must pay the difference in price. Please contact Customer Service to receive a pre-paid label by email.
You may exchange the gift item either (i) for a different item of equal or greater value, or (ii) multiple items that together are equal to or greater in value than the purchased products. Shipping costs are excluded from the value of an exchange.
If you request a refund, the original shipping costs will be refunded only if the products are returned because they were not as ordered or were damaged.
You are responsible for insuring your package for the full retail value of the item. You agree to bear the risks of the shipping method you have chosen, and LATICCI will not be responsible or liable if any item you return to the LATICCI websites is lost, misplaced, or delivered late. Neither the original shipping costs nor the costs you pay to ship your return will be refunded to you.
(d) Refund. If you request a refund for returned products, LATICCI will use commercially reasonable efforts to ensure that any refund will be made within ten (10) business days of receipt of the goods. All refunds shall be made to the original form of payment. Under no circumstances will LATICCI grant you an electronic credit usable on the LATICCI websites.
D. Additional Terms
For the avoidance of doubt, the following additional terms (“Additional Terms”) apply to your use of the LATICCI websites and any purchase or attempted purchase you make.
(1) Termination of access
(a) Termination. You agree that LATICCI may, in its sole discretion and without prior notice, terminate your access to the Website and/or block your future access to the Website if we determine that you have violated any of our terms, including the Use Terms, the Sale Terms, the Additional Terms, and the Privacy Policy. You also agree that any violation by you of any of our terms, will constitute an unlawful and unfair business practice, and will cause irreparable harm to LATICCI, for which monetary damages would be inadequate, and you consent to LATICCI obtaining any injunctive or equitable relief that LATICCI deems necessary or appropriate in such circumstances without the posting of any bond. These remedies are in addition to any other remedies LATICCI may have at law or in equity.
You agree that LATICCI may, in its sole discretion and without prior notice, terminate your access to the Website, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the Website or any service offered on or through the Website, or (4) unexpected technical issues or problems.
(b) Recovery of costs. If LATICCI does take any legal action against you as a result of your violation of these Use Terms, LATICCI will be entitled to recover from you, and you agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief granted to LATICCI. You agree that LATICCI will not be liable to you or to any third party for termination of your access to the Website as a result of any violation of our terms, including the Use Terms, the Sale Terms, the Additional Terms, and the Privacy Policy.
(2) Disclaimer of Representations and Warranties
The LATICCI website and its contents are provided on an "as is" and "as available" basis. LATICCI makes no warranties of any kind.
Without limiting the generality of the foregoing, LATICCI does not represent, warrant, or guarantee that:
(a) the Website is free from viruses, worms, trojan horses or other destructive material or malicious code;
(b) the information contained on the LATICCI website is accurate, complete or up to date; or
(c) the LATICCI website is free of defects or that any inaccuracies or defects will be corrected.
By using the LATICCI websites, you agree that your use of the websites is at your sole risk, that you assume full responsibility for all loss of use, loss of data and costs associated with all necessary servicing or repairs of any equipment and/or software that you use in connection with this site, and that LATICCI shall not be responsible or liable for any damages of any kind whatsoever arising out of, caused by or related to your use of the Website. Your sole remedy against LATICCI for dissatisfaction with the websites is to stop using the websites.
Where applicable law does not allow the exclusion of implied warranties, some or all of the foregoing disclaimers of warranty may not apply to you.
(2) Limitation of Liabilities; Indemnity.
LATICCI shall not be liable to you or any third party for any DAMAGES OF ANY KIND, INCLUDING, WITHOUT LImitation, actual, direct, indirect, incidental, special, punitive, exemplary or consequential damages, whether arising under contract, tort, or any other theory, including, without limitation, loss of profits or other intangible losses, arising out of or in connection with your use or inability to use, performance of, or information provided through the LATICCI websites, even if LATICCI has been advised of the possibility of such damages. Without limiting the foregoing, LATICCI shall have no liability for any delay or failure to deliver products or otherwise perform any obligation as specified hereunder if the same is wholly or partly caused by circumstances beyond our reasonable control.
If, notwithstanding the other provisions of these Use Terms, LATICCI is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Website, LATICCI’s liability shall in no event exceed US$50.00.
Certain state laws do not allow limitations on the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
You agree to defend, indemnify and hold harmless LATICCI, its affiliates and their officers, directors, employees and shareholders from and against any and all claims, damages, losses, costs and expenses, including, but not limited to, reasonable attorneys' fees and court costs, arising from or related to your use of the Websites.
(3) Law and Disputes
Our terms, including the Use Terms, the Sale Terms, and the Additional Terms shall be governed by and construed in accordance with the laws of the state of Delaware of the United States of America, without regard to its principles of conflicts of laws, and shall govern all matters arising our of or relating to the Use Terms or Sale Terms, including, without limitation, their validity, interpretation, construction, performance, and enforcement. In the event of a dispute, the courts located in the city of Wilmington, DE, USA, shall have exclusive jurisdiction and you hereby agree to submit to the exclusive jurisdiction of such court and you irrevocably and unconditionally waive and agree not to plead or claim in any such court that any such action, suit or proceeding brought in any such court has been brought in an inconvenient forum. LATICCI shall be entitled to seek and obtain injunctive or other equitable relief to protect its rights hereunder without the need to post any bond or surety.
(4) Miscellaneous
(a) Severability. If any provision of the Use Terms, Sale Terms, or Additional Terms is determined to be invalid, illegal or unenforceable, the remaining provisions of shall remain in full force to the extent permitted by law.
(b) Waiver. No failure, forbearance, neglect or delay of any kind or to any extent on the part of LATICCI in connection with the enforcement or exercise of any rights under the Use Terms, the Sale Terms, the Additional Terms shall affect or diminish LATICCI’s ability to enforce such rights or any other rights under the Use Terms, the Sale Terms, the Additional Terms.
(c) Construction and interpretation. References to Articles, Sections and Exhibits are to be construed as references to the Articles or Sections of the relevant portions of the Use Terms, Sale Terms, or Additional Terms, unless otherwise indicated, and terms such as “hereof,” “herein,” “hereunder” and other similar compounds of the word “here” shall mean and refer to this entire set of terms rather than any particular part of the same. The paragraph headings and captions are included merely for convenience of reference. They are not to be considered part of, or to be used in interpreting, the terms and in no way limit or affect any of the contents of the terms or its provisions. Whenever used, except as otherwise expressly provided or unless the context otherwise requires, any noun or pronoun shall be deemed to include the plural as well as the singular and to cover all genders. The words "includes" and "including" when used herein shall be deemed to be followed by the phrase "without limitation" unless such phrase otherwise appears. Any reference to products, goods, or merchandise shall refer to the items offered for sale on the Website.
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