LATICCI - Product Returns
Your products have arrived, but you want to make a return?
Sure, you can!
Please DO NOT ship products back to an address different from the one we provide with your return request.
Please DO NOT put cash inside the return package for any reason.
Follow these instructions:
14 day returns - You can request a product return within 14 days after product receipt.
If it does not fit, or you do not love it as much as you thought you would, just fill in the form below and we will email you the instructions with the address that can receive the returned item.
We currently accept returns at these locations:
- USA (for all customers based in the US, the Central America region, and South America)
- Canada (for all customers based in Canada)
- Germany (for all customers based in Europe)
- China (for all customers based in Asia and Australasia)
Returns are only accepted of items that are in their original condition and with all original packaging and tags.
Returns CANNOT be processed for items that have been:
- altered in any way,
- damaged, or
- that do not have all the original packaging and tags.
Original shipping charges WILL NOT be reimbursed.
All shipping costs are covered by the customer, unless the item is faulty or we have sent you a wrong one by mistake.
(Sincere apologies if we did! Please get in touch, and we will fix this asap!)